Tele-Ophthalmology Services

Dr Kam offers access to specialist ophthalmology care from home for both new patients and regular reviews.

For new patients:

  • You will require an initial review by an optometrist or GP and a referral letter from either.
  • We prefer referrals from optometrists but if you prefer to do everything from home, you should ask whether your usual GP is offering Telehealth services too, and request a referral to Dr Jonathan Kam.
  • Make a telehealth appointment with us by calling 03 8586 1288
  • Please have a mobile number and email address ready
  • Once you have made an appointment you will receive a link via email to access our Patient Portal so that you can upload information to your file. (For example: registration form, referral letter, or photos of your eyes)
  • Dr Kam will then call you at the time of your appointment via Whatsapp, Facetime or telephone. That’s it.


Every Tuesday, Wednesday and Saturday 1pm-5pm


Conditions we can treat via Telehealth.

  • Blepharitis
  • Chalazion
  • Mild/moderate dry eye
  • Watery eye
  • Cataract review/discussion of surgical options
  • Pterygium
  • Chronic glaucoma (co-managed with an optometrist)
  • Non‐neovascular (dry) AMD (co-managed with an optometrist)
  • Low‐risk diabetic retinopathy screening (co-managed with an optometrist)
  • Mild recurrent anterior uveitis (co-managed with an optometrist)

We are following the  Royal Australian and New Zealand College of Ophthalmologists guidelines for what is appropriate for Telehealth care. For referrers, they are available for download here: RANZCO_COVID_19_Triage_Guidelines



As long as you are able to show Dr Kam your medicare card during the consultation and have a valid referral, we will bill Medicare for your Telehealth consultation remotely. If you do not have a referral, there will be a fee for this service.